Skejuu ("Skejuu", "we", "us", or "our") operates https://skejuu.com and provides software and services to schools and educational organizations.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use our website and services.
By using Skejuu, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Skejuu is based in Lagos, Nigeria.
If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: hello@skejuu.com
Website: skejuu.com/company/contact
2. Information We Collect
We collect information that you provide directly to us when you create an account, use our services, contact us, subscribe to our services, or otherwise interact with Skejuu.
Depending on how you use Skejuu, we may collect:
Account and identification information
- First name
- Last name
- Work email address
- Personal email address
- Name of your school or educational organization
- Your role or position within the school
Payment information
If you subscribe to a paid Skejuu service, payments are processed by Lemon Squeezy, our merchant of record.
We do not need to receive or store your complete payment card number. Payment information is processed by Lemon Squeezy in accordance with its own privacy policy and security practices.
Usage and technical information
We may collect limited information about how you use our website and services, such as:
- Pages or features visited
- General usage activity
- Device and browser information
- Referring pages
- Approximate technical information associated with requests
- Other basic information necessary to understand website usage and improve our services
We may use privacy-focused analytics services such as Plausible Analytics or another analytics provider to understand how our website and services are being used.
3. How We Use Your Information
We use personal information for legitimate business and service purposes, including to:
- Create and manage your account
- Provide and operate Skejuu's services
- Identify your school and role within the school
- Communicate with you about your account
- Provide customer support
- Process subscriptions and payments
- Send transactional and service-related emails
- Understand how users interact with our website
- Improve our website, products, and services
- Detect, prevent, and address security issues, fraud, abuse, and unauthorized activity
- Comply with applicable legal and regulatory requirements
We do not sell your personal information.
4. Transactional and Promotional Emails
We may send transactional or service-related emails that are necessary to operate Skejuu.
These may include:
- Account-related notifications
- Subscription and payment notifications
- Security notifications
- Service updates
- Important changes to our services
- Support communications
Transactional communications are necessary for providing the service and therefore may still be sent even if you do not subscribe to promotional communications.
We may also send promotional or marketing emails where you have opted in to receive them.
You can unsubscribe from promotional emails at any time by using the unsubscribe mechanism included in those emails or by contacting us at hello@skejuu.com.
Unsubscribing from promotional communications will not prevent us from sending necessary transactional or service-related communications.
5. Analytics
We may use analytics services to understand how visitors and users interact with Skejuu.
Our analytics providers may collect basic usage and technical information, such as pages visited, referring information, device or browser information, and general usage patterns.
We use this information to:
- Understand how our website is used
- Identify problems and improve usability
- Measure website performance
- Improve our products and services
We do not use analytics for targeted advertising, and Skejuu does not display advertisements on its website or services.
Where appropriate, we will provide users with information and choices regarding non-essential analytics technologies.
6. Cookies and Similar Technologies
Skejuu may use cookies or similar technologies that are necessary to operate and secure the website and services.
We may also use analytics technologies to understand website usage.
Cookies may be used for purposes including:
- Authentication and account management
- Security
- Maintaining user preferences
- Website functionality
- Analytics and performance measurement
We do not use cookies to display targeted advertisements.
Where required by applicable law, we will provide appropriate information and choices regarding non-essential cookies and similar technologies.
7. Payments
Paid Skejuu services may be offered through subscription plans.
Payments are processed by Lemon Squeezy, our third-party payment provider and merchant of record.
When you make a payment, Lemon Squeezy may collect and process payment and billing information necessary to complete the transaction, prevent fraud, and comply with applicable legal requirements.
Skejuu does not intentionally store complete payment card numbers.
Your use of Lemon Squeezy's payment services may also be subject to Lemon Squeezy's own privacy policy and terms.
8. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers when necessary to operate Skejuu and provide our services.
These providers may include services for:
- Hosting and infrastructure
- Email delivery
- Payment processing
- Analytics
- Security
- Customer support
- Other technical services necessary to operate Skejuu
These providers may process personal information on our behalf and are expected to handle that information appropriately and only for legitimate purposes.
We may also disclose personal information where required to:
- Comply with applicable law or legal process
- Respond to lawful requests from government authorities
- Protect the rights, safety, or property of Skejuu, our users, or others
- Detect, prevent, or investigate fraud, security incidents, or other unlawful activity
9. International Data Transfers
Some of our service providers may process information outside Nigeria.
Where personal information is transferred to another country, we will take reasonable steps to ensure that the information is handled in accordance with applicable data protection requirements and appropriate safeguards are used where required.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time we retain information depends on factors such as:
- Whether your account remains active
- Whether we need the information to provide our services
- Legal, accounting, or regulatory requirements
- The resolution of disputes
- Security and fraud-prevention requirements
When personal information is no longer reasonably required, we will take reasonable steps to delete it, anonymize it, or otherwise securely dispose of it, subject to applicable legal obligations.
11. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You are also responsible for keeping your account credentials confidential and notifying us if you believe your account has been compromised.
12. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where applicable
- Object to or request restriction of certain processing
- Withdraw consent where processing is based on consent
- Request information about how your personal information is processed
- Request portability of your personal information where applicable
- Lodge a complaint with a relevant data protection authority
The Nigeria Data Protection Act provides data subjects with rights relating to access, rectification, erasure, restriction, objection, and other aspects of personal-data processing.
To exercise a privacy right or ask a question about your personal information, contact:
We may need to verify your identity before fulfilling certain requests in order to protect your information from unauthorized disclosure.
13. Children's Privacy
Skejuu is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
If you believe that a child under 13 has provided personal information to Skejuu, please contact us at hello@skejuu.com.
14. School and Organizational Use
Skejuu may be used by schools and educational organizations.
Where an organization provides Skejuu with personal information relating to individuals in connection with its use of our services, the organization may have its own responsibilities under applicable data protection law.
Schools and organizations using Skejuu are responsible for ensuring that they have an appropriate legal basis and authority to provide personal information to Skejuu and to use our services in accordance with applicable law.
Skejuu will process such information only for legitimate purposes connected with providing and operating the services.
15. Third-Party Services
Skejuu may use third-party service providers to operate our website and services.
These providers may include, depending on the services we use:
- Lemon Squeezy for payment processing
- Plausible Analytics or another analytics provider for website analytics
- Email service providers for transactional and promotional email delivery
- Cloud hosting and infrastructure providers
- Security and technical service providers
Third-party providers may have their own privacy policies governing information they process.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:
Skejuu
Email: hello@skejuu.com
Website: skejuu.com/company/contact
Location: Lagos, Nigeria
We will make reasonable efforts to respond to privacy-related requests and concerns in accordance with applicable law.
18. Applicable Data Protection Law
Skejuu is based in Nigeria and seeks to handle personal information in accordance with applicable Nigerian data protection requirements, including the Nigeria Data Protection Act 2023.
Where other data protection laws apply to our processing activities, we will take reasonable steps to comply with those applicable requirements.
Nothing in this Privacy Policy limits any rights that you may have under applicable data protection law.